My name is Kelly Rackstraw and I am the Licensee and Business Owner at Oceanfront Conveyancing. I have 20 years experience in the settlement industry and have been operating Oceanfront Conveyancing since 2005. My husband is a well respected Submariner for the Australian Navy and we have excitable twin daughters Emily and Jade. We have always lived near the ocean, therefore, Secret Harbour was a natural progression when we moved from the northern suburbs in 2008, the beautiful trees, rolling greens, community spirit and stunning coastline is mesmerising!
I am very proud of my accomplishments with my business and the service I provide. I am also very proud of the fact that I am not affiliated financially with any other company, providing reassurance to my clients that the referrals I obtain are due to the quality service I provide. I am 100% independent which allows me to protect my client’s rights and responsibilities without any fear of conflict of interest. My clients will always come first and foremost. It is for this reason that I have repeat clientele from all over the world and complete settlements all across Western Australia. Even after two decades in this industry, I still get an absolute thrill out of completing my client’s settlements!
I am an avid member of the Australia Institute of Conveyancers and I continuously strive to improve my services, my knowledge and my skill set in order to provide my clients with all available platforms and experience. My personalised service is what sets me apart, I am thoughtful, considerate, persistent and will always go above and beyond for my clients. Afteral it is important to me that my clients are happy, especially during one of the most stressful financial transactions of their lifetime.
After completing a legal course with a business college in Sydney in the late 1980s, I commenced work with a Sydney law firm where I was on work experience placement. It started my career in the legal industry and have since worked in various areas of law as legal admin and paralegal and have worked in various places such as Sydney, Queensland and London. Overseas travel has been an enormous part of my life. It wasn’t until I was married and now with two young children, moved to Perth and transitioned happily into a Conveyancing practice. My family and I enjoy living by the ocean South of Perth and are members of our local Surf club and soccer club. My husband now owns and manages a local liquid limestone business called Distinctive Limestone. I enjoy being part of our local community and assisting people with their life changing Conveyancing experiences.
Just a quick note to express our sincere thanks for all you have done. Moving house has been difficult enough experience, but your professionalism and willingness to help us as problems arose is truly appreciated. If only the bank and others concerned were as efficient as you!! We would be more than happy to recommend yourself to our family and friends and you can be assured that this was greatly influenced by your helpfulness. Once again, thank you for all you have done.
Thank you! Thank you!, Thank you!. Kelly you have made a couple of anxious first home buyers very happy to finally own our first home!! We could not have done this without you. We had a million questions for you every single day, and you just handled them with ease. We couldn’t be happier and its all because of you. I will be referring you to my friends and family because you absolutely bent over backwards for us to get us into our home in time for Easter, thank you.
Many thanks for your great and efficient service – you have been an absolute delight. We will continue to use your fantastic services for as long as we sell and buy property! You are the best settlement agent we have come across in Perth and we cannot thank you enough for all that you have done for us. You made the world of difference.
Thank you so much for everything that you have done, you have no idea how much I appreciate it
Once again a very large bunch of thanks to you, for all your help and support of the past few weeks. It was just so good to have someone so friendly and efficient regarding my interests in the purchase of our new place of living. I am very happy and would recommend you to other people in the future.
I wish to compliment you on your service with my settlement, your excellent work and efforts made such a huge difference. I was so impressed that your hard work ensured that my settlement was completed on time. You were so helpful, thoughtful and patient, even when faced by very rude employees at my old bank. Thank you for your services, I will be strongly recommending you to my friends and acquaintances.
Kelly I don’t know what I would do without you. You are such a professional, and your helpful nature is invaluable. The service you provide is second to none. I know how demanding your job is and yet you do it with ease. Your advice is impeccable and you put absolutely everything into ensuring that your clients are 110% happy all of the time. It is for this reason that I commend you, because in this day and age, it’s incredibly refreshing to find someone who is true to her word and really does tailor her service to suit my specific needs. I cannot thank you enough for all that you have done for me.
Thank you so much for handling our settlement. Words cannot express how much we appreciated your calm, well organised and very professional manner. You really helped us through a very “stressful’ time.
We would just like to say THANKS so much for your time and great service over the last couple of months. It has been much appreciated. Thank you.
With sincere thanks for all of your help with settlement. We cant thank you enough as you make settlement so easy at our end!!
Thank you for all your help during this unfortunate time. You are a very caring and kind person. No doubt you are a very successful person in life! Very rarely in these times do we get perfect personal service, thank you once again.
We would like to thank you very much. We really appreciate your efforts & assistance during the settlement of our home. Your professionalism, helpful and friendly attitude is greatly appreciated as is your patience and understanding at this stressful time.
Just a little thank you for all your patience and time. It’s been an absolute pleasure to deal with such a professional. I only hope the rest of your settlements for this month go through with as much ease as mine did.
A note to say ‘thank you’ – once again for all your hard work, expertise and always keeping ‘us in the loop’ about what was happening regarding the settlement of our house. Your help and friendly service is much appreciated