Profile and Testimonials
"Impeccable, reliable, old fashioned service with a smile!"
Kelly Rackstraw is the Licensed Real Estate Settlement Agent and Director of Oceanfront Conveyancing with over 13 years experience in the settlement industry. Kelly believes in personalised, old fashioned service with a smile and as a result always delivers a highly professional and efficient service. Kelly specifically tailors her service to meet your individual needs and it is for this reason that Kelly is renowned for going that extra mile to ensure her clients complete satisfaction.
As Licensee, Kelly undertakes stringent, ongoing professional development seminars to ensure that she is fully aware of all statutory and legislative changes and requirements, whilst also keeping a sound knowledge of various acts, including the Code of Conduct and Settlement Agents Act.
Kelly’s conveyancing service is second to none, she prides herself in providing a remarkable service that is not only professional, efficient and friendly, but one that is completely tailored to suit her client’s needs. It is important to Kelly to have a complete service, one that makes her stand out from the rest and allows her clients to have complete trust and faith that their best interests are being looked after every time they buy or sell property.
Oceanfront Conveyancing was developed by Kelly as she felt that prospective clients would benefit greatly by experiencing a more personalised service, instead of getting lost in the system as with most big companies. Kelly’s objective is to ensure that each and every client leaves her office with complete satisfaction, not to mention a big smile on their face after experiencing her genuine, thorough, old fashioned service.
Kelly has a repeat clientele following that is based solely on word of mouth referrals. Afterall, it is the greatest compliment to be referred by the clients she takes so much pride in looking after.
TESTIMONIALS
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Just a quick note to express our sincere thanks for all you have done. Moving house has been difficult enough experience, but your professionalism and willingness to help us as problems arose is truly appreciated. If only the bank and others concerned were as efficient as you!! We would be more than happy to recommend yourself to our family and friends and you can be assured that this was greatly influenced by your helpfulness. Once again, thank you for all you have done.
Desmond & Janelle, Iluka -
A note to say ‘thank you’ – once again for all your hard work, expertise and always keeping ‘us in the loop’ about what was happening regarding the settlement of our house. Your help and friendly service is much appreciated
Pauline & Gary, Dalyellup -
Kelly I don’t know what I would do without you. You are such a professional, and your helpful nature is invaluable. The service you provide is second to none. I know how demanding your job is and yet you do it with ease. Your advice is impeccable and you put absolutely everything into ensuring that your clients are 110% happy all of the time. It is for this reason that I commend you, because in this day and age, it’s incredibly refreshing to find someone who is true to her word and really does tailor her service to suit my specific needs. I cannot thank you enough for all that you have done for me.
John, Mandurah -
We would just like to say THANKS so much for your time and great service over the last couple of months. It has been much appreciated. Thank you.
James & Caz, Innaloo -
With sincere thanks for all of your help with settlement. We cant thank you enough as you make settlement so easy at our end!!
Carol & Craig, Esperance -
Thank you so much for everything that you have done, you have no idea how much I appreciate it.
Fiona, Scarborough -
Thank you for all your help during this unfortunate time. You are a very caring and kind person. No doubt you are a very successful person in life! Very rarely in these times do we get perfect personal service, thank you once again.
Maria & Sandrio -
Thank you so much for handling our settlement. Words cannot express how much we appreciated your calm, well organised and very professional manner. You really helped us through a very “stressful’ time.
Julie & Ray, Mullaloo -
I wish to compliment you on your service with my settlement, your excellent work and efforts made such a huge difference. I was so impressed that your hard work ensured that my settlement was completed on time. You were so helpful, thoughtful and patient, even when faced by very rude employees at my old bank. Thank you for your services, I will be strongly recommending you to my friends and acquaintances.
John, Cottesloe -
We would like to thank you very much. We really appreciate your efforts & assistance during the settlement of our home. Your professionalism, helpful and friendly attitude is greatly appreciated as is your patience and understanding at this stressful time.
Jenny, Burns Beach -
Many thanks for your great and efficient service – you have been an absolute delight. We will continue to use your fantastic services for as long as we sell and buy property! You are the best settlement agent we have come across in Perth and we cannot thank you enough for all that you have done for us. You made the world of difference.
Deb, Hillarys -
Once again a very large bunch of thanks to you, for all your help and support of the past few weeks. It was just so good to have someone so friendly and efficient regarding my interests in the purchase of our new place of living. I am very happy and would recommend you to other people in the future.
Dianne, Peppermint Grove -
Just a little thank you for all your patience and time. It’s been an absolute pleasure to deal with such a professional. I only hope the rest of your settlements for this month go through with as much ease as mine did.
Kerry, West Perth -
Thank you! Thank you!, Thank you!. Kelly you have made a couple of anxious first home buyers very happy to finally own our first home!! We could not have done this without you. We had a million questions for you every single day, and you just handled them with ease. We couldn’t be happier and its all because of you. I will be referring you to my friends and family because you absolutely bent over backwards for us to get us into our home in time for Easter, thank you.
Janelle & Peter, Heathridge
